© 2006 Cisco Systems, Inc. All rights reserved.CIPT2 v5.01-1 Module Summary Cisco Unified CallManager Serviceability includes tools for alarm configuration,

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© 2006 Cisco Systems, Inc. All rights reserved.CIPT2 v Module Summary Cisco Unified CallManager Serviceability includes tools for alarm configuration, service activation, and service control. The Cisco Unified CallManager RTMT is a monitoring tool installed on an administrator PC. It can be used to monitor the system and to generate alerts. Cisco Unified CallManager can write alarms and trace information to files stored on the local hard disk. Cisco Unified CallManager RTMT can be used to analyze these files remotely or to collect the files to an administrator PC for local analysis. Cisco Unified CallManager CAR tool is used to analyze calls and generate reports about call activities. Cisco Unified CallManager supports SNMP for remote management and includes additional tools, such as dependency records, Cisco Unified CallManager Dialed Number Analyzer, and QRT.

© 2006 Cisco Systems, Inc. All rights reserved.CIPT2 v5.01-2