© 2006 Cisco Systems, Inc. All rights reserved. CIPT1 v Administration of Cisco Unified CallManager Release 5.0 Configuring Cisco Unified CallManager Release 5.0 Basic Settings

© 2006 Cisco Systems, Inc. All rights reserved. CIPT1 v Basic Settings Configuration Overview Cisco Unified CallManager Release 5.0 should have a basic configuration before any device is configured: Make DNS vs. IP considerations. Enable Cisco Unified CallManager, TFTP server, and CTI manager services. Configure service and enterprise parameters to meet customer criteria.

© 2006 Cisco Systems, Inc. All rights reserved. CIPT1 v DNS vs. IP Advantages of IP AddressesAdvantages of DNS No need of DNS server Reduces potential source of failure Simplifies troubleshooting Simplified management because of names instead of numbers Easier IP address changes because of name-based IP paths Cisco Unified CallManager Release 5.0 can use DNS names or IP addresses for system address values.

© 2006 Cisco Systems, Inc. All rights reserved. CIPT1 v Service Activation To enable Cisco Unified CallManager Release 5.0 services, perform the following tasks: Access the Cisco CallManager Administration Serviceability Tool. Go to Tools > Service Activation. Select your server. Enable the necessary services. Go to Tools > Control Center – Feature Services and select your server. Verify that the configured services are up and running.

© 2006 Cisco Systems, Inc. All rights reserved. CIPT1 v Service Activation (Cont.) Select Cisco CallManager Serviceability and click Go

© 2006 Cisco Systems, Inc. All rights reserved. CIPT1 v Service Activation (Cont.) Go to Service Activation

© 2006 Cisco Systems, Inc. All rights reserved. CIPT1 v Service Activation (Cont.) Select the appropriate server.

© 2006 Cisco Systems, Inc. All rights reserved. CIPT1 v Service Activation (Cont.) Select the services that should be activated. Deselect the services that should be deactivated. Configured status Save and perform settings Reset to default for single-server operation. Refresh page

© 2006 Cisco Systems, Inc. All rights reserved. CIPT1 v Control Center Go to Control Center – Feature Services

© 2006 Cisco Systems, Inc. All rights reserved. CIPT1 v Control Center (Cont.) Configured status Actual status Stop, start, restart selected service Select service to start, stop or restart

© 2006 Cisco Systems, Inc. All rights reserved. CIPT1 v Service Parameters Service parameters on Cisco Unified CallManager Release 5.0 can be changed to fit special needs, such as: T302 timer to speed up dialing SIP retry counts to relieve overloaded SIP proxy servers Enable call detail records Enable MGCP gateway overlap receiving Define extension mobility maximum login time Define attendant console username Change extended functions connecting port Define voice media streaming application codecs

© 2006 Cisco Systems, Inc. All rights reserved. CIPT1 v Service Parameters (Cont.) Select Server Select Service

© 2006 Cisco Systems, Inc. All rights reserved. CIPT1 v Service Parameters (Cont.) Verify/configure service settings

© 2006 Cisco Systems, Inc. All rights reserved. CIPT1 v Enterprise Parameters Enterprise parameters are used to define cluster-wide system settings, such as: Default phone protocol (SCCP or SIP) Cisco Unified CallManager user web-page content System URLs used by phones

© 2006 Cisco Systems, Inc. All rights reserved. CIPT1 v Enterprise Parameters (Cont.) Select protocol for auto registration

© 2006 Cisco Systems, Inc. All rights reserved. CIPT1 v Enterprise Parameters (Cont.) Select settings that should be available to phone users

© 2006 Cisco Systems, Inc. All rights reserved. CIPT1 v Enterprise Parameters (Cont.) Change the name to an IP address if DNS services are not used

© 2006 Cisco Systems, Inc. All rights reserved. CIPT1 v Summary Cisco Unified CallManager Release 5.0 needs a basic configuration before any device is added. Use IP addresses for Cisco Unified CallManager Release 5.0 to avoid dependencies on DNS servers. Services are activated through service activation within the Cisco CallManager Administration Serviceability Tool. Service parameters are used to configure Cisco Unified CallManager services to apply individual needs. Enterprise parameters are used to define cluster-wide parameter values.

© 2006 Cisco Systems, Inc. All rights reserved. CIPT1 v