© 2009 Avaya Inc. All rights reserved.1 Chapter Four, UMS Web Services Module Two – IMAP Service

© 2009 Avaya Inc. All rights reserved.2 Voic Synchronization using IMAP applications such as Outlook, Outlook Express and Lotus Notes which support IMAP can connect to an IMAP server integrated with the Voic Pro server

© 2009 Avaya Inc. All rights reserved.3 Voic Pro IMAP Service Voic Pro Voic memory IMAP server IMAP client

© 2009 Avaya Inc. All rights reserved.4 PC Specification

© 2009 Avaya Inc. All rights reserved.5 UMS IMAP Installation Requirements The IMAP server is installed as a standard part of the Voic Pro Service installation. IMAP uses the IP address of the Voic Pro server PC and runs on the standard IMAP port 143. Users and Hunt Groups licensed for UMS Web Services can utilize the IMAP service. The process for configuring Users and Hunt Groups in Manager for the IMAP service is the same as the configuration for the UMS Web Services.

© 2009 Avaya Inc. All rights reserved.6 Configuring an Account The exact method of configuring the account for IMAP depends on the client used. Outlook Example – Select Tools and then Options – Select Mail Setup and click Accounts – Add a new account – Select IMAP as the server type – In Server Information for Incoming Mail server and Outgoing mail server enter the IP address or the domain name of the Voic Pro server PC. – In Logon Information enter the users extension number and the voic code as the User Name and Password.

© 2009 Avaya Inc. All rights reserved.7 Configuring an Account - continued The IMAP folder and the mailbox are synchronized when the IMAP folder is opened. The method of indication of the different message types will depend on the client being used and is not controlled by the Voic Pro.