In order to make it easier to manage files on the SD card the additional option Embedded File Management can be used Selecting Embedded File Management initiates a connection to an IP Office. Embedded File Management
File Management opens and shows the content of the SD card. Embedded File Management 1
SD Card Folders on System SD card. Embedded File Management 2 /primary: firmware for control unit,,expansion modules, supported phones, music on hold files, license key, copy of IP Officeconfiguration /backup: copy of primary folder /lvmail : system prompts for embedded voic /AAG: sub-folder: embedded voic auto-attendant greetings /doc: initial installation documentation for IP Office and Partner Version /dynamic: files used by IP Office and retained through a reboot of the IP Office system /lvmail: user and group mailboxes, name recordings, announcements capacity max 15 hours /temp: temporary files used by IP Office and retained through a reboot of the IP Office system
Searching for a valid ip500V2 file If no file is found, the control unit will fallback to making BOOTP requests to the network Booting from SD Cards 1. System SD card /primary folder. 2. System SD card /backup folder. 3. Optional SD card /primary folder. 4. Optional SD card /backup folder.
Manager: Embedded File Management > File > Backup System Files Backup/ Restore System SD card Backup System Files: primary folder copy to backup folder Approx. 6 min. Restore System Files: backup folder copy to primary folder Approx. 6 min. The IP Office is then restarted using the files now in the primary folder
Manager: Embedded File Management > File > Copy System Card Any matching files and folders on the Optional SD card are overwritten. Backup to Optional SD card Copy all files. Including /primary and /backup 90 minutes or longer
Embedded File Management > File > Upgrade Configuration Restoring from the Optional SD card configuration file (config.cfg) and licenses file (keys.txt) ….few seconds All files except: configuration file (config.cfg) and licenses file (keys.txt) Approx. 5 minutes Embedded File Management > File > Upgrade Binaries These processes will cause the IP Office system to be restarted, disconnecting any current calls and services in progress.
Upgrading Remotely Using Manager 1. Backup the content of the /primary folder on the System SD card 2. Select File > Upload System Files And upload IP Office software files and Embedded voic prompts These processes will cause the IP Office system to be restarted, disconnecting any current calls and services in progress. Remote
Upgrading the SD Card Localy 1. Shutdown the System SD card 2. Remove the the SD card from control unit and insert in card reader in Manager PC 3. Recreate the SD card in Manager 4. Insert the SD card in the System SD card slot 5. Reboot the system File > Advanced > Reboot You have physical access to the IP500v2
Upgrading Using an Optional SD Card 1. Insert the Optional SD card into a card reader on the Manager PC 2. Recreate the SD card in Manager 3. Insert the SD card in the Optional SD card slot 4. Upgrade Binaries 5. Automatic Restart
Formatting SD-Card WARNING Avaya supplied SD cards should not be formatted using any other method than the format commands within IP Office Manager and IP Office System Status Application. Formatting the cards using any other method will remove the feature key used for IP Office licensing from the card. This process will erase all existing files on the card.
Recreate SD-Card Create the folder structure on a memory card and copy a set of IP Office software files into those folders. Insert the SD card into a card reader on the Manager PC
Memory Card Command Before a memory card is removed from an IP Office system that is running, the card should be shutdown. Card removing will disable Embedded Voic Grace period 2 hours for licensing
System Shutdown in Release 6.0 The shut down can be either indefinite or for a set period of time after which the IP Office will automatically reboot.