Copyright 2003 The Network Layer Routers The difference between routable and nonroutable protocols The concept of default gateways and subnetworks Why use unique network IDs The difference between static and dynamic routing
Copyright 2003 Maintaining and Supporting the Network Standard backup procedures and backup media storage practices The need for periodic application of software patches and other fixes to the network The need to install antivirus software on the server and workstation The need to frequently update virus signatures
Copyright 2003 Troubleshooting the Network Distinguish whether a problem is attributable to the operator or the system. Check physical and logical indicators of trouble. Given a network problem scenario, determine the problem.