WIRELESS LAN RETAIL SOLUTIONS SALES PRESENTATION January 2012. - презентация

1 WIRELESS LAN RETAIL SOLUTIONS SALES PRESENTATION January 2012

2 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved. RETAIL MOBILITY SOLUTION WiNG 5 WIRELESS LAN INTELLIGENCE AT THE EDGE CENTRALIZED MANAGEMENT INTEGRATED SERVICES FOR THE BRANCH GUEST ACCESS & BYOD GLOBAL SERVICES NETWORK ASSURANCE, SECURITY & COMPLIANCE LOCATION BASED SERVICES MOTOROLA IS UNIQUELY POSITIONED TO DELIVER END-TO-END SOLUTIONS FOR THE RETAIL ENTERPRISE ENTERPRISE WIRELESS SOLUTIONS 2

3 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved. Why Motorola Wireless LAN? 6 out of top 10 retailers 65% of the APs in the top 85 NA retailers All 3 of top 3 transportation and logistics companies in NA use Motorola WLAN FIRST IN 2800 PATENTS Co-authored Co-founded the Wi-Fi Alliance First Wireless LAN Switch First n RF Design Tool Leader in all things Wireless WLAN market leader for over a decade INDUSTRY RECOGNITION AND A CULTURE OF INNOVATION 3

4 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved. INDUSTRY RECOGNITION AND A CULTURE OF INNOVATION 2010 WLAN Magic Quadrant Leader 3 RD consecutive year as leader in Magic Quadrant with consistent leadership Received the highest overall rating in service, value, and technology among market leaders … perhaps the only company on this planet that can do everything wireless … that should put and keep them on top of wireless like Cisco is on top of networking Nemertes 2011 PilotHouse Award Winner Craig Mathias Report 4

5 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved. Over 420 million smartphones and 55 million tables to ship in 2011 RETAIL CONCERNS STORE OPERATIONS MARKETING OPERATIONS SUPPLY CHAIN STORE OPERATIONS Associate effectiveness and better customer service MARKETING OPERATIONS Consistent brand experience Build customer loyalty and advocacy to maximize sales GET AHEAD OF TRENDS Deliver guest access and manage BYOD Increase in use of Wi-Fi and wireless applications 5

6 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved. WiNG 5 WIRELESS LAN ARCHITECTURE EVOLUTION LEAD BY MOTOROLA INDEPENDENT STANDALONE HUB AND SPOKE CENTRALIZED WiNG DISTRIBUTED First Wireless Lans Mobile Data Access Network of Convenience Limited Mobility Difficult to Manage Limited Security Cost Efficient a/B/G WLAN Filled Need for Larger Scale Affordable Networks Limited 11n Scalability Bottleneck at Wireless Controller Limited Security/Qos at the Edge Better Quality of Experience More Robust, Affordable Way to Handle Higher Network Demand No Bottlenecks Scalable n Voip and Video Reliability Security at the Edge 6

7 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved. MORE CHOICE OUR BROAD PORTFOLIO EVOLUTION INTEGRATED SERVICES & APPLICATIONS PLATFORMS RF CONTROLLERS802.11n ACCESS POINTS NX 9500 Series Enterprise NOC Controller 15,000 adaptive APs & 2500 Sensors Network Assurance Security & Compliance Multi-Vendor Management Application Modules NX 9000 Enterprise NOC Controller 10,000 adaptive APs NX 65xx Series Enterprise Branch Applications Platform 256 adaptive APs NX 45xx Series Enterprise Small Branch Applications Platform 36 adaptive Aps RFS 7000 HQ / Large 1,024 adaptive APs RFS 6000 Medium Enterprise 256 adaptive APs RFS 4000 Branch Controller 36 adaptive APs AP n, 2 radio, 2X3 AP n, 1 radio, 2X2 AP 6511 Wall plate 11n, 1 radio AP 7181 Outdoor 11n, 2 radio AP 7161 Outdoor 11n, 2/3 radio AP n, 1/2/3 radio, 3x3:2 DEPENDENT APS AP n, 2 radio AP n 2 radio – 2X2 AP n, 1 radio INDEPENDENT APs A BROADER PORTFOLIO Means You Can Deploy the Network that Best Fits Your Situation and Needs FIREWALL - CORPORATE 7

8 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved. END-TO-END 11n PORTFOLIO ACCESS POINTS Independent Virtual Controller/Site Survivable Dependent AP 5181 AP 7161 AP 7181 AP 621/2 AP 650 AP 6511 AP 6521 AP 6532 AP 7131 PERFORMANCE AND FEATURES INDOOR OUTDOOR 8

9 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved. INTELLIGENCE AT THE EDGE MASSIVELY SCALABLE No central choke point SECURITY AND POLICY AT EDGE Stateful, roaming aware F/W OPTIMIZED COORDINATION Self-healing RF Adaptive APs for site survivability SmartLoad Balancing RF CONTROLLER Central configuration, Security, Diagnostics, Statistics WiNG 5 MATTERS Key for tablets: Wireless Firewall prunes unnecessary broadcast packets 9

10 BYOD & GUEST ACCESS LOCATIONING & CONSUMER BEHAVIOR ANALYTICS NETWORK ASSURANCE SECURITY COMPLIANCE DELIVERING NEXT GEN MOBILITY & APPLICATIONS 10

11 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved. REPORTING PORTAL URL logging Number of users & devices types BYOD – THE END-TO-END SOLUTION Device Type OS Type Vendor Type ANALYTICS ON CONSUMER BEHAVIOR Captive Portal Dynamic Psk Secure Profile Certificates Continued Access for Loyal Customers LOCATION BASED SERVICES Role Based Access Based With Qos On: –User –Device –Applications Remote Lock, Wipe & Encrypt Firmware & Config Update Couponing Device Compliance Security Policies NAC *With Partner solutions MOBILE DEVICE MANAGEMENT DIFFERENTIAL ACCESS ONBOARDINGFINGERPRINTING 11

12 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved. CAPTIVE PORTAL WITH MCOMMERCE ANALYTICS BYOD & CAPTIVE PORTAL USE CASE Track and authenticate users by MAC address across sites with cloud based system Report on the types of devices connecting to the network (Device & OS fingerprinting) User's accept terms & conditions and in future their MAC is recognized as they pass through Collect the list of sites people visit Deploy remotely at each store or centrally in the data center Track and authenticate users by MAC address across sites Report on the types of devices connecting to the network (Device & OS fingerprinting) Top Sites visited per day/ month – by Store/ Enterprise Top 10 Web Site Time Spent Top Key Words Total Subscriber & Active Users Bandwidth used for Hotspot Service per Store/ per User. Retain analytics in the cloud (exportable from NX9K) for detailed reporting and compliance 12

13 PROXIMITY AWARENESS & ANALYTICS PAGE 13 PRESENCE SERVICES Detect Customers On Premises Rule Based Push – Welcome, Coupons, Specials LOCATIONING (RTLS) SERVICES Define Zones to Detect Customers in Specific Areas Marketing Logic Drives Promotions Increases Per Customer Revenue HISTORIC LOCATION ANALYSIS Track Single/Multiple Device Location and Path Over Time Quantify Value of Shelf Space Based on Location in Store Identify customer flow and congestion WI-FI ANALYTICS Track Detailed Statistics About Customer Activity (Per Store Visit Time, Repeat Customers, Total Customers in Store, Demographic Profiles) Enable Retailer/Store Manager to Better Understand Customer MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2012 Motorola Solutions, Inc. All rights reserved.

14 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved. AIRDEFENSE SECURITY & MANAGEMENT Solutions for Any WLAN Security & Compliance Rogue Elimination Intrusion Prevention Automated Defenses Forensic Analysis Wireless Vulnerability Assessment 24x7 Policy Monitoring Custom Reporting: PCI, HIPAA, GLBA, US DoD, SOX Reports Mobile Workforce Protection SECURITY & COMPLIANCE Rogue Elimination Intrusion Prevention Automated Defenses Forensic Analysis Wireless Vulnerability Assessment 24x7 Policy Monitoring Custom Reporting: PCI, HIPAA, GLBA, US DoD, SOX Reports Mobile Workforce Protection INFRASTRUCTURE MANAGEMENT Multi-vendor Management Centralized Configuration Policy-based Fault Mgmt Automated Discovery Network Visualizations Firmware Management Network Assurance Solve Issues Remotely Level 1 Helpdesk Support Proactive Monitoring Spectrum Analysis Interference Detection Coverage Visualizations Remote Packet Capture Historical Analysis Mobile Laptop Analyzer NETWORK ASSURANCE Solve Issues Remotely Level 1 Helpdesk Support Proactive Monitoring Spectrum Analysis Interference Detection Coverage Visualizations Remote Packet Capture Historical Analysis Mobile Laptop Analyzer 14

15 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved. Comply Monitor Enforce Define Define Wireless Policy Customizable Reporting COMPLIANCE MONITORING Collect relevant events across all locations and sources Automate wireless compliance functions Reduce effort & cost by meeting all wireless compliance mandates from single system Data stored in accordance with mandated retention policies COMPLIANCE REPORTING Automated and centralized reporting Compare compliance data with company policies Prove historical compliance Improved audit speed and accuracy REGULATORY COMPLIANCE AUTOMATE AND CUSTOMIZE REPORTING FOR ACTIONABLE INFORMATION 15

16 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved. CUSTOMER PAIN POINTS SEPARATE NETWORKING, COMMUNICATIONS, AND SERVICE APPLIANCES WITH THEIR OWN MANAGEMENT INTERFACES REQUIRED. INTERNET FIRE WALL / VPN DSL/T1 ROUTER PBX AAA Server DHCP/ DNS WLAN controller TEAM Appliance Switch IP phones IDS FIVE or more boxes in network closet with a unique management interface CLOSED architecture results in more hardware for new services – increased capital and operating expenses LEAVES less time for key growth initiatives CHALLENGING to deploy enterprise mobility applications for customer loyalty and associate effectiveness COMPLEX SET OF SERVERS AND APPLIANCES 16

17 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved. THE SOLUTION: NX 4500/6500 DHCP/ AAA Server Firewall / VPN PoE Switch Router Branch IP Communications WLAN Controller INTEGRATED SERVICES PLATFORM FOR THE BRANCH IDS/IPS Workforce Management Video Aggregation, Storage and Delivery 3 rd party and customer applications… m-commerceRTLS Guest Access SECURITY NETWORKING APPLICATIONS & SERVICES SIMPLIFIED MANAGEMEMNT, SERVICE CONVERGENCE, AND APPLICATION DELIVERY TEAM Services (mobile Extension, PTT, text) INTEGRATED BRANCH SERVICES 17

18 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved. Video BYOD Workforce Management Digital Loyalty Mobile Device Management 3 rd party applications M-Commerce Analytics APPLICATION DELIVERY INTERNET DSL/T1 DIFFERENT IT staff managing different pieces of the network SILOED APPROACH causing finger pointing and additional cost in server farms MULTIPLE FUNCTIONS in the branch - each have their management station WIRELESS LAN MANAGEMENT MOBILE DEVICE MANAGEMENT TELEPHONY MANAGEMENT CENTRALIZE IDS/IPS NETWORK ASSURANCE / SLA MANAGEMENT IP phones NOC/HQ/Datacenter Branch Office APPLICATION PROVISIONING WHAT ABOUT MANAGEMENT COMPLEXITY? 18

19 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved. NX 9500 NOC PLATFORM SIMPLIFYING NETWORK OPERATIONS WLAN MANAGEMENT Auto Provisioning Hierarchical Management Granular element management TELEPHONY MANAGEMENT Voice over WLAN FMC Site Survivable Telephony NETWORK ASSURANCE RF Visualization Spectrum Analysis Remote Troubleshooting Forensics Customized Reporting SECURITY Integrated AirDefense functionality MOBILE DEVICE MANAGEMENT Motorola device management 3 rd devices – iOS, Droid etc APPLICATIONS Advanced Guest Access Locationing 3 rd Party Integration DEVICE FINGERPRINTING IDENTITY MANAGEMENT BYODAPPLICATION PROVISIONING VIRTUALIZED PLATFORM 19

20 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved. MOTOROLA WLAN SERVICE OFFERINGS MAXIMIZING VALUE PRODUCTS WI-FI OFFLOAD SERVICES INTEGRATION MANAGEMENT SUPPORT WLAN ADSP MOBILE COMPUTING DEVICES SOLUTIONS GUEST ACCESS WORKFORCE MANAGEMENT ASSET & INVENTORY MANAGEMENT LOCATION BASED SERVICES WIRELESS NETWORK MANAGEMENT AND SECURITY WLAN PLANNING & DESIGN WIRED - WLAN INTEGRATION MONITORING AND MANAGEMNT MOBILE APPLICATION INTEGRATION MANAGED SERVICES 20

21 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved. SUMMARY Improve Customer Experience Deliver better customer service, quicker responsiveness Provide more in-store services to your customers Improve Productivity Provide rich voice and data services to associates Simplify management for IT Reduce acquisition cost and operating expense INFRASTRUCTURE ENABLING RETAILERS TO…

22 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved. Collaboration tools to improve efficiency Voice, video, and data at their finger tips for quicker customer response Workforce management apps Simpler to deploy services Unified management view Less staff required to administer Lower capex and opex Security and Compliance Digital programs to increase loyalty and engage shoppers –Guest Access –Location based services –Analytics –mCommerce CUSTOMER BENEFITS: Increased productivity, improved responsiveness… better customer service MOTOROLA DIFFERENCE: Bridging communications; delivering enterprise mobility applications; simplifying IT USE CASE NX 4500/6500 IT MANAGER MARKETING OPERATIONS STORE ASSOCIATES RETAIL STORE Solutions for Any WLAN 22

23 THANK YOU!